APPOINTMENTS ▫️ PAYMENT ▫️ PRIVACY

APPOINTMENT POLICIES

First Appointment
Since the office is often very busy, new clients may be REQUIED to provide credit/debit card information to hold appointment  time. 


Your account will only be charged if you cancel without required notice (see policy below) or do not show up for your appointment      


Cancellation Policy: 
A minimum of 24 hours advance notice of  cancellation is required or you will be charged 50% of the full, undiscounted fee.

No Show
If you miss an appointment without providing at least 24 hours notice, you will be charged 50% of the full fee for time booked. Coupons or other discounts will not apply.


Late Arrival  
If you arrive late for an appoint-
ment, and another client  is scheduled immediately after your appointment, your session may be shortened. If no one is scheduled, every effort is made (this is NOT guaranteed) to provide the time booked.

PAYMENT POLICIES & OPTIONS

PAYMENT

  • ​Cash or check preferred
  • ​Payment is Due at time of appointment​
  • Credit/Debit Cards accepted​
  • Returned Check Fee: $25.00

Other Payment Options


​Insurance​
No Fault Auto Insurance and Workers' Comp imsuramce accepted. Health insurers and Medicare do not usually cover Massage Therapy. To be covered by any insurer, a doctor's order for Medical Massage is required. I can work with the Dr to secure a prescription, and with insurance company for insurance assignment. However, you are responsible for any balance after insurance payment. Coverage in NOT guaranteed.


FSA, HSA, HRA
If your employer offers an FSA (Flexible Spending Account), a HSA (Health Savings Account or an (HRA) Health Reimbursement Account, you can paywith the debit card associated with your account, and have no out-of-pocket expense.

PRIVACY

WELL BEING MASSAGE THERAPY is a healthcare business.


As such, your privacy is covered under HIPPA - the federal Health I formation Privacy and Portability Act.


Conversations with your Massage Therapist are confidential, just as with any healthcare provider.


All Client information si stored digitally, as required by New York Department of Health, behind multiple firewalls.

Contact WBMT

Have Questions? Need More Information?

We love our customers, so feel free to visit during normal business hours.

Well Being Massage Therapy

25 Canterbury Rd, Suite 300, Rochester, NY 14607, US00

(585) 733-0488